NOTE: Delivery and pick up times are requests and not guarantees. They may be affected by factors over which we have no control including traffic, equipment failures, landfill delays and other unforeseen reasons. The requested delivery time and pick up time does not come with a money-back guarantee. Dumpster removal may be delayed by 2-4 days depending on the time of day it is confirmed and the influx of orders. Please keep in mind that delivery and pick up services may be fulfilled between 5AM-5PM unless a time restriction is advised.
NOTE: For any dumpster service, do NOT ask the driver, call our office only.
Credit Card Authorization - If you have supplied us with your credit card information, you agree and give authorization to Vine Disposal, LLC to charge your credit or debit card at the time your order is placed. You also agree and give authorization to VINE DISPOSAL to retain your credit or debit card information beyond the last day of your dumpster rental and to charge your credit or debit card for any fees that may apply, which are covered in the terms and conditions listed below. Please note, there is a 3% service charge on every order regardless of payment method.
The dumpster rental will be charged to your debit or credit card you gave us at the time your order is placed. You have been charged up front for the Weight Included. Any additional weight, beyond the included weight (if any) will be charged at the Additional Weight rate above to your card after the dumpster has been taken to the weight scale and we have been charged for the weight, as agreed upon by you on this agreement. Please note that you are responsible for the weight of the material in your dumpster at the time of pickup, even if someone else placed material in your dumpster prior to pick up. Please take the weather into consideration when ordering your dumpster as this may affect the weight of the debris in your dumpster. This is out of our control and there is nothing that can be done if this results in additional weight charges.
Please note that we will not automatically pick up your dumpster when the rental period is up. You will need to call or email Vine Disposal, LLC the business day before you would like your dumpster picked up. Upon acceptance of the dumpster, you agree that if you keep the dumpster longer than the allotted days, you will pay $16.00 for each additional day that you keep the dumpster. Additional Days are charged before pick up and at the end of each month. We will charge the credit card on file for the additional days, and these must be paid before we can schedule pick up of your dumpster.
Cancellation - If you cancel your order the day of delivery with less than 24 hours advance notice, there will be a Cancellation Fee of $120. If the dumpster is refused upon delivery, only a partial refund may apply, and there will be a cancellation and trip fee of $120 each applied. If the dumpster is in the process of being picked up and the service is refused, there will be a Cancellation Fee of $120.
Damage - Vine Disposal, LLC is NOT responsible for any damage to the property including lawn, sidewalks, curbing, pavement, driveways, pavers, irrigation, wells, septic or underground utilities resulting from the delivery or pickup of a dumpster. It is your responsibility to make sure that the right of way is sufficient to bear the weight and physical dimensions of the dumpster and truck. No repair is offered or provided. It is also your responsibility for any damage that is caused to the dumpster while in your possession including broken hinges, fire damage, broken door, etc.
LIABILITY WAVIER: If I request that the Dumpster be placed on any private property, I release Vine Disposal, LLC of any liability in the event that a Vine Disposal, LLC vehicle or dumpster damages the property.
Hazardous & Prohibited Materials - You agree not to put any hazardous or prohibited material in the dumpster. All hazardous or prohibited material waste found in the dumpster is your responsibility, even if you didn’t put it in the dumpster.
If you're ever uncertain about what items are permissible to dispose of in the dumpster, don't hesitate to reach out to us at 678-315-2193. Our team is here to provide you with the guidance you need to ensure proper disposal practices. Your questions are important to us, and we’re committed to making your waste disposal experience as smooth as possible.
Overfilled Dumpsters - IMPORTANT: DO NOT FILL THE DUMPSTER ANY HIGHER THAN THE TOP EDGE OF THE DUMPSTER. If the dumpster is overfilled when we come to pick it up, you will be asked to remove the material above the top edge of the dumpster, and you will be charged a $120.00 unsuccessful trip fee if we will have to come back later to pick the dumpster up. Additionally daily usage fees may apply. In the event that our driver is requested to wait onsite while offloading the dumpster, a charge of $2.50 per minute will apply after 15 minute grace period.
OVERLOADING OF DUMPSTER: I understand that a Dumpster is considered full when the material is leveled 12 inches from the top of the dumpster
Overweight Dumpsters - If the estimated weight of the material you place in the dumpster exceeds 20,000 pounds (10 tons), the driver may decide not to take the dumpster, and you will be asked to remove enough material to bring the weight down to 20,000 pounds (10 tons), and you will be charged a $120.00 unsuccessful trip charge, OR the driver not realizing that the load is over 20,000 pounds (10 tons) may take the load and you will be charged a $150 Overweight Penalty charge.
Inability to Deliver or Pick Up a Dumpster - When you call to order a dumpster or ask us to pick up a dumpster, it will be your responsibility to make sure that our truck will have access to deliver or retrieve the dumpster and that the dumpster is not blocked by cars, trucks, construction material or anything else that would prevent us from delivering or picking it up. This includes inclement weather, if the dumpster is not on a paved surface as recommended. If it is blocked, or for any reason we are unable to deliver or pick up the dumpster (including being turned away), you will be charged a $120.00 unsuccessful trip charge since we will have to come back later to deliver or pick the dumpster up. This may result in daily usage fees.
Dry Run - Vine Disposal, LLC charges a fee for unsuccessful container pick-up or drop-off attempts. When this happens, it is called a “Trip Fee”. When a container is unable to be dropped off or picked up due to the following reasons, a fee is charged to the customer. Valid reasons for us, the Company, to charge a client the dry run fee include but are not limited to; overloaded containers, low laying power lines or tree branches, cars or any items or materials blocking access to pick up or drop off a container, door open on a container, material heaped up or hanging over the sides of the container, containers that are too heavy to be removed, locked gates or fences, inaccessible driveways or parking lots for any reason(s) out of our control. The trip fee is $120. This fee covers drivers pay, fuel, and time for re-routing the drivers planned schedule which takes an immense amount of work.
On-Site Downtime - If a driver has to wait for the someone to move vehicles, remove material from an overfilled dumpster, clear an area for delivery, remove material placed in front of a dumpster, wait for someone to unlock a gate or any other reason that causes a driver to wait, you will be charged a $2.50 per minute On-Site Downtime charge.
Permits - If a permit is required for dumpster placement, the customer is responsible for acquiring such permit. The customer is responsible for fines, impounds or costs incurred from state, county or city jurisdictions while dumpster is on customer's job site.
Service Agreement - Ordering a container from this website constitutes a personal guarantee. All information is treated with the strictest confidentiality. By using or engaging in our service(s), you hereby acknowledge and agree to the terms and conditions herein. The Company takes all dumpster orders over the phone or via our website. Therefore, we are unable to obtain a written and/or signed service agreement. For all intents and purposes regarding financial and/or legal issues, the terms and conditions found here shall constitute a legally binding service agreement and shall have the same force and effect as a signed service agreement.
The signee understands that if the dumpster is requested to be placed on a non paved surface, the signee will be solely responsible for any fees in the event that the truck gets stuck or Vine Disposal is not able to retrieve the dumpster due to weather conditions. Including but not limited to, trip charge fees, on site down time fees, towing fees and/or daily usage fees. This includes any future service addresses that are not listed on the order information above.
We’re looking forward to a successful, smooth project. Still, you should note that if payment disputes do arise and Vine Disposal, LLC goes unpaid for work performed, Vine Disposal, LLC will be entitled to seek payment via mechanics lien filing.
We are hopeful that the information provided above is helpful to you in managing this project. By making project participants visible, it is easier to promote communication and cooperation, and easier to avoid misunderstandings or disputes.
Please note there is a 3% credit card processing fee for all charges:
While Vine Disposal LLC’s containers are in the Customer’s possession, the Customer shall only be permitted to place or allow to be placed only one of the following as Permissible Waste in Company’s containers:
The following items are unacceptable for pickup: hazardous materials, liquid waste and materials containing free flowing liquid, lead acid batteries, asbestos, radioactive or industrial waste, pesticide residue or similar deleterious materials possessing the capability to contaminate soil water or air which could create a threat to human health and the environment during pre-processing, processing, or post processing. We accept mattresses and box springs, but an additional charge of $50 per mattress/box springs will be charged due to the $50 per mattress charge the landfill charges us.
Concrete / Brick / Dirt heavy loads must be placed in 10 or 12 yard dumpsters. Tree debris and shingles are not allowed in the 40 yard dumpsters. Georgia DOT legal weight limit is 10 ton for transport.
The information above is true and correct to the best of my knowledge. Vine Disposal, LLC reserves the right to file a lien on the property in the event of any associated fees with a dumpster rental not being paid. I, the signee, agree to pay all charges incurred on this account. I, the signee, agree to pay collection fees including attorney costs, etc, in the event this account becomes past due.
THIS SERVICE AGREEMENT, TOGETHER WITH THE TERMS AND CONDITIONS SET FORTH HEREIN, IS A LEGALLY BINDING CONTRACT BETWEEN VINE DISPOSAL AND THE SIGNEE. THIS INCLUDES ANY FUTURE SERVICE ADDRESSES THAT ARE NOT LISTED ON THE ORDER INFORMATION BELOW. THIS AGREEMENT MAY BE EXECUTED IN COUNTERPARTS AND BY ELECTRONIC TRANSMISSION.